Refund And Replacement Policy

Refund and Replacement Policy

At Niche Narrative, we strive to provide our customers with high-quality products and exceptional service. If you are not entirely satisfied with your purchase, we are here to help. Please review our Refund and Replacement Policy outlined below:

Refund Policy:

1. Digital Products: Due to the nature of digital products, all sales of downloadable content, such as eBooks, guides, or digital courses, are final and non-refundable. Once a digital product has been purchased and downloaded, it cannot be returned or refunded.
2. Physical Products: If you have purchased a physical product from our online store and are not satisfied with your purchase, you may be eligible for a refund. To qualify for a refund, the following conditions must be met:

• The item must be returned in its original condition, unused, and in the same packaging as received.
• You must contact us within [number of days] days of receiving the product to initiate the return process.
• Proof of purchase, such as a receipt or order confirmation, must be provided.

1. Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within [number of days] days.

Replacement Policy:

1. Defective or Damaged Products: If you receive a defective or damaged product, please contact us immediately to arrange for a replacement. We will work with you to resolve the issue and ensure that you receive a replacement product in a timely manner.
2. Incorrect Items: In the rare event that you receive an incorrect item, please notify us as soon as possible. We will arrange for the correct item to be sent to you and provide instructions for returning the incorrect item, if necessary.

Exclusions:

Please note that certain products may be excluded from our refund and replacement policy, including:

• Products that have been used, altered, or damaged by the customer.
• Products that are not eligible for return due to hygiene or safety reasons (e.g., skincare products, intimate apparel).

Contact Us:

If you have any questions or concerns about our Refund and Replacement Policy, or if you would like to initiate a return or replacement request, please contact us at [Your Contact Information]. Our customer service team is here to assist you and ensure that you have a positive experience with Niche Narrative.

Thank you for shopping with us. Your satisfaction is our top priority, and we appreciate your support.